If the artwork is damaged in any way during shipping, please contact Jessie right away (and send along photos so that I can file an insurance claim). You may choose a new piece or she can issue you a refund (less shipping charges).
If you are simply unhappy with your painting, you may return it within 7 business days. You must package the painting in exactly the same fashion as it was when it arrived to you (you may reuse the packaging). Jessie will email you her mailing address to return the painting. Return shipping fees are the customer’s responsibility. Once Jessie has received the painting in perfect condition, you can proceed with a refund (less shipping charges) or with choosing a new piece (of equal or lesser value). If you would like to see how a painting might look in your space before purchasing feel free to take a nice photo of the space straight-on and email it to Jessie. She will need the measurements of the wall as well. She will Photoshop the painting in so you can see how it would look.
If your piece was a custom commission, there are no refunds or exchanges. All sales of commissions are final. You are given many chances to make changes during the development of the piece.
If you have questions about this returns policy, please contact Jessie.